You can purchase with confidence from Geeky Goodies

If you are not satisfied with your purchase, we will gladly accept a return*, provided the item(s) meet the following criteria:

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• Merchandise may not be returned if worn, soiled or washed and must not smell like food, pets or cigarette smoke.

• Original tags and/or packaging must be affixed to items in original condition.

• Returns must be initiated within 30 days of the purchase date. Contact us as soon as possible to make arrangements. Your returned merchandise must be received within 30 days of the purchase date.

• Allow 2-4 weeks for processing returns.

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Returns will only be accepted under these conditions.  We reserve the right to refuse a return if we assess that the item is not in its original condition. The buyer (you) are responsible for shipping costs associated with sending your return.  When needed, refunds will be issued for the cost of the product alone – shipping costs will not be refunded.

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*Unfortunately we cannot offer returns or refunds for printed mugs or printing services for game mats.

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Mugs

Unfortunately due to health/sanitary reasons, we are not able to accept returns on ANY mug purchases. All mug sales are final.  We only replace items if they are defective or damaged. If you need to exchange a defective or damanged mug for the same item, send us an email at chris [@] geekygoodies.com.

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Printed Game Mats

Unfortunately we are not able to accept returns on ANY printed game mats. All printed game mat sales are final.  We only replace items if they are defective or damaged. If you need to exchange a defective or damaged game mat for the same item, send us an email at chris [@] geekygoodies.com.

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Customs and Duty

Orders outside of the US may have customs/duty applied at the border by your country.  This is beyond our control.  Because all orders are printed on demand, we are unable to offer refunds or exchanges if this the shipment is refused by you due to customs/duty charges of any kind.  Shipping costs of any kind will not be refunded.

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If you have any concerns, or please contact us at chris [@] geekygoodies.com.

 

To Return an Item

Contact us via email to get a Return Authorization Number (RA#). Please provide your name, the description of what you are returning and the reason for the return. *Unfortunately we cannot offer returns or refunds for printing services for game mats.

 

Ship the item(s) using any shipping method you prefer. We suggest using a method that can be tracked. Geeky Goodies will not assume responsibility for any return shipping fees, nor can we reimburse you for any fees incurred. Geeky Goodies is not responsible for returned packages that may be lost in the mail by the shipper you have selected.

 

All returns must have an RA# issued by us. Any returns without an RA# will be refused and returned to you.  Items should be received within 30 days (postmarked no later than 15 days). 

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Orders outside of the US may have customs/duty applied at the border by your country.  This is beyond our control.  Because all orders are printed on demand, we are unable to offer refunds or exchanges if this the shipment is refused by you due to customs/duty charges of any kind.  Shipping costs of any kind will not be refunded.

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If you have any concerns, or please contact us at chris [@] geekygoodies.com.